Bag BG101

The leather we use is produced in an Italian factory that is LWG certified

Leather Working Group is an international organisation that evaluates the environmental compliance and performance of the leather industry.

Material: Italian top-grade leather with an additional top coating that has a water-repellent effect, easy to maintain.

Lining (BG models): Alcántara and doubling elements for a dense structure.

Shipping

We offer free international shipping from Portugal (Lisbon) and Ukraine, using the following carriers: DHL, FedEx, Nova Poshta (Europe, US, Canada), and Ukrposhta. 

Shipping Regions and Warehouses

For EU countries, shipping is available from either our warehouse in Lisbon, Portugal, or from Ukraine, depending on stock availability.

For the USA, Canada, UK, and other destinations, orders are shipped from Ukraine.

Order Processing Time

Orders are processed within 1–3 business days after payment and verification of all necessary information.

In some cases, we may request order confirmation by email for security purposes.

Please note that we do not process orders on weekends or public holidays.

Estimated Delivery Times (from the moment of dispatch)

DHL from Lisbon to EU – usually delivered within 5–7 business days or less

Nova Poshta from Ukraine to Europe – delivery usually starts from 5–7 business days

Nova Poshta or FedEx from Ukraine to the USA and Canada – delivery usually starts from 7–10 business days

Ukrposhta to other destinations – delivery typically takes 2–3 weeks

Delivery times are counted from the moment the parcel is handed over to the carrier, not from the date of payment. Customs processing or local postal delays may extend the final delivery time.

Customs and Import Taxes

Buyers are responsible for any customs duties or import taxes applicable in their country.

For orders shipped from Lisbon to EU countries, customs duties and taxes are included in the price.

In all other cases, please be aware that product prices on the website do not include customs fees or import taxes.

We are not responsible for any delays caused by customs procedures.

Carrier Responsibility

Once a parcel is handed over to the courier, delivery conditions and timing are outside of our control.

Any claims regarding delays, loss, or damage should be directed to the respective shipping carrier.

Conditions of Return

Buyers are responsible for return shipping costs.

If the item is not returned in its original condition, the buyer is liable for any loss in value.

This product is handmade by Ukrainian craftsmen from genuine Italian leather. Any irregularities and deviations are acceptable and are considered to be unique characteristics of the product.

Cleaning and protection

The leather can be treated with a water-repellent spray (do NOT use an oil-based spray), cleaned with a special leather cleaner - Salamander Combi Proper or by contacting a specialised dry cleaner.

Do not rub the area of contamination vigorously or use wet cleaning wipes containing alcohol.

To preserve the appearance of the products, we recommend that you avoid contact with oil or alcohol-based liquids such as cosmetics, perfumes or antiseptic products and wet wipes.

Contact with water and sun

If your leather product gets wet in the rain or snow, wipe it dry with a soft, dry cloth. Do not allow prolonged or continuous contact with water.

When using the product in summer, direct sunlight can accelerate the process of colour fading with constant exposure.

Storage

It is best to store a genuine leather product in a cool, dark closet. To prevent the leather product from changing shape, it is recommended to fill the bag with paper.

Avoid storing genuine leather bags in closed plastic bags. This promotes oxidation processes and gradually changes the color of the leather. Do not store the leather product in direct sunlight, as this may cause discoloration or fading.