Shipping & terms and conditions
Orders processing time
Orders are processed and shipped from Monday at 10:00 AM (EEST) to Friday at 6:00 PM (EEST). We do not ship on weekends or Ukrainian bank holidays.
Order
We currently offer two types of items based on availability: 1) Stock items, which will be shipped within 3 business days, and 2) Made-to-order items, for which we require up to 10 business days to produce your bag. The specific production time is listed on the product page.
Taxes and duties
Please note that prices do not include international taxes and customs fees, and your delivery may incur additional costs depending on the laws of the destination country. All orders are Delivered Duty Unpaid, meaning they may be subject to taxes and duties imposed by local customs. All online prices are quoted excluding these additional charges. Additionally, taxes and duties are non-refundable, even if you refuse the order after it has been shipped.